At Ismera Limited your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.ismeraco.com) or use our digital marketing services—including SEO, social media marketing, email marketing, CPM advertising, content marketing, and other related services.
Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, such as:
- Full name
- Email address
- Phone number
- Company name and job title
- Billing and shipping address (if applicable)
- Any additional details submitted through our forms, email, or direct contact
b. Technical & Usage Information
Collected automatically when you use our website:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Click behavior and referring URLs
- Device information
c. Marketing and Communication Data
- Email preferences and engagement
- Communication history
- Interactions with campaigns or downloadable content
How We Use Your Information
We may use the collected information for the following purposes:
- To provide and manage our digital marketing services
- To respond to your inquiries or requests
- To improve user experience and website performance
- To send you updates, promotional offers, or newsletters (only with consent)
- To perform analytics and gain insights into user behavior
- To fulfill legal and regulatory obligations
- To protect the security and integrity of our services
Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal information:
- Your consent
- The necessity of data processing for the performance of a contract
- Our legitimate interests, such as business development and service improvement
- Compliance with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share it only when necessary with:
- Trusted third-party service providers (e.g., hosting, analytics, CRM tools)
- Advertising platforms (e.g., Google, Meta) for campaign management
- Legal authorities or regulators if required by law
- Buyers or successors in the case of a merger, acquisition, or sale of assets
All third parties are bound by strict confidentiality and data protection agreements.
Cookies
Our website uses cookies, pixels, and similar technologies to:
- Improve website functionality and performance
- Understand user behavior and preferences
- Run retargeting or remarketing campaigns
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your user experience.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting obligations. When no longer needed, your information is securely deleted or anonymized.
Data Security
We implement robust security measures to protect your data from unauthorized access, misuse, or disclosure. These include:
- Secure socket layer (SSL) encryption
- Firewalls and access controls
- Data backup and secure storage protocols
While we strive to protect your data, no online transmission or storage method is 100% secure.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your data
- Correct inaccurate or incomplete data
- Request the deletion of your data
- Object to or restrict data processing
- Withdraw your consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please email us at admin@ismeraco.com.
Email Marketing and Opt-Out
If you subscribe to our emails or newsletters, you may unsubscribe at any time using the link provided in the email. Alternatively, you can contact us at admin@ismeraco.com to opt out.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed. You will also be informed via an email for any changes in the privacy policy in the website. You can even reach out to us for any changes in the privacy policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your data:
Ismera Limited
📧 Email: admin@ismeraco.com
🌐 Website: www.ismeraco.com
